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7ezza FAQ — All your questions answered in one place

Whether your question is about bonuses, deposits, withdrawals, security, or Live Casino — you'll find direct answers right here on this page. If not, contact support and we'll help you 24/7.

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Everything you want to know about 7ezza

A lot of questions come up when using 7ezza — how to claim a bonus, where to check past bet records, what it takes to play Live Casino, or how much you need to deposit. This FAQ page was put together to answer all of those directly.

Every answer here has been written with Bangladeshi users in mind — step by step, in plain language, with no technical jargon. If you can't find what you're looking for, reach out through the support channels listed at the bottom of the page.

If you're new to 7ezza, start by Register complete, then Log In to access all features. If you're already a member, go ahead and read the FAQ below.

The questions on this FAQ page are updated regularly. Members will be notified whenever new content is added.

Sports Betting
Yes, in addition to cricket, 7ezza lets you bet on football, tennis, basketball, volleyball, and several other sports. After logging in, Sports In the section, you'll see a full list of sports on the left side. Choose your preferred sport from there.

For football, matches from the Premier League, La Liga, Bundesliga, Champions League, and other major international leagues are all available. Betting markets include match winner (1X2), both teams to score, total goals, handicap bets, and more. In-play betting is also supported for live matches — meaning you can place bets even after the game has kicked off.

To place a bet:
  • Log In → Sports Go to Section
  • Select football or your preferred sport from the left menu
  • Select a match and market, then click to add it to your bet slip
  • Enter your amount and tap "Confirm Bet" — it's that simple
Minimum bet amount is ৳50. To place multiple bets at once, use the accumulator (parlay) option — odds multiply, giving you the chance to win big.

Bet History
After logging in, click the profile icon and you'll see two separate options in the dropdown — "Betting History" and "Transaction History".

In your betting history You'll see:
  • Which match you bet on and how much
  • Bet result — win, loss, or in progress
  • How much you've won or lost
  • Bet date and time
In your transaction history You'll receive:
  • A full record of all deposits and withdrawals
  • Bonus Earnings & Usage History
  • Status of each transaction (completed / pending)
Use the filter options to search by a specific date range or category. Up to 90 days of history is available directly. For records older than that, email support@7ezza.com — they'll be sent to you within 24 hours.

Welcome Bonus
No code required — after registering, simply make your first deposit and the 100% bonus will be automatically credited to your wallet.

Steps:
  • Register Complete the process and verify with your OTP
  • Log in → go to your Wallet and make a deposit
  • Deposit a minimum of ৳500 via bKash or Nagad
  • Bonus will be credited within 5 minutes of deposit confirmation
Bonus terms:
  • Maximum bonus: ৳10,000 (on a ৳10,000 deposit)
  • Wagering requirement: 10x (total of bonus + deposit)
  • Validity: 30 days from the date of deposit
  • For new members only — once per account
If the bonus hasn't been credited to your wallet, send a screenshot of your deposit via Live Chat — it will be resolved within 30 minutes. To explore more bonus offers, Bonus Go to page.

Live Casino
7ezza's Live Casino lets you play in real time with real dealers — just like sitting across the table. All games are streamed in HD video.

Available games:
  • Baccarat: The most popular live game in Bangladesh. Bet on Player or Banker. Minimum bet ৳100.
  • Roulette: Both European and American versions are available, with a range of betting options from single numbers to colors.
  • Dragon Tiger: A simple two-card game, ideal for beginners.
  • Live Blackjack: Beat the dealer by getting as close to 21 as possible.
  • Under/Over Sic Bo: A traditional three-dice game.
Before you get started, here's what to know:
  • You must be logged in and have a balance in your Wallet
  • A good mobile internet connection (at least 4G) will give you the best experience
  • Table limits vary by game — check before you start playing
  • Demo mode is not available for free (live games require real money) — start at the minimum bet table instead

Two-Factor Security
Enabling two-step verification (2SV) on 7ezza means a one-time OTP will be sent to your mobile every time you log in — so even if your password is compromised, no one can access your account.

Steps to enable:
  • Log In → click on the profile icon
  • Go to the "Security Settings" option
  • Look for the "Two-Step Verification" option
  • Enable the toggle — a verification OTP will be sent to your mobile
  • It activates as soon as you confirm with your OTP
What happens once it's activated:
  • A 6-digit OTP will be sent to your mobile on every new login — valid for 5 minutes
  • Checking "Remember me" lets you log in on trusted devices without OTP
  • Large withdrawals will also require an OTP — an extra layer of protection
If you change your registered mobile number, you'll need to reset 2SV. For any issues, contact support@7ezza.com.

Customer Support
Yes, 7ezza's support team is genuinely available 24/7 in Bangla — even at 3 in the morning.

Contact channels:
  • Live Chat: Click the chat icon in the bottom-right corner of the site. Average response time is 3 minutes. Chatting while logged in speeds up account verification.
  • Email: support@7ezza.com — Send a detailed description of your issue along with screenshots. Responses typically arrive within 6 to 24 hours.
What kind of help you can get:
  • If your deposit or withdrawal is stuck
  • If the bonus doesn't appear in your wallet
  • If you're having trouble logging in to your account
  • To set deposit limits or self-exclusion,
  • For bet disputes or technical issues
For any issue, keep a screenshot handy — it helps resolve things faster.

Minimum deposit
The minimum deposit amount at 7ezza is just ৳200. However, to qualify for the welcome bonus, your first deposit must meet the minimum ৳500 is required.

Payment Methods:
  • bKash: Bangladesh's most popular mobile banking services — directly supported. Deposit using the Send Money method.
  • Nagad: Both supported equally, with instant deposits.
  • Bank transfer is also available — though it takes longer (3–6 hours).
Deposit Time: With bKash and Nagad, funds typically arrive in your wallet within 3 to 5 minutes. During peak hours (8–11 PM) it may take a little longer.

Minimum withdrawal limit: ৳500. Winnings can be sent directly to bKash or Nagad, usually arriving within 3 to 15 minutes.

If your deposit hasn't gone through or is delayed, take a screenshot and bring it to Live Chat — it'll be resolved right away.
No direct FAQ was found on this topic. Log In and ask via live chat.

Key Benefits of Using 7ezza

Why millions of Bangladeshis choose 7ezza

Full Bengali-language support

Everything from registration to withdrawal is available in Bangla. No English needed — our support team speaks Bangla too.

Fast Deposits & Payments

Deposit in 3–5 minutes via bKash or Nagad. Winnings sent directly to your mobile banking in 3–15 minutes.

Safe & Transparent

SSL encryption, OTP verification, and two-factor security. Game outcomes are determined by third-party certified RNG.

Regular Bonuses & Offers

Welcome bonus, daily cashback, reload bonus & free bets. New offers every day — on the Promotions page View.

Seamless Mobile Experience

Works perfectly in a mobile browser — no separate app needed. Runs equally well on both Android and iOS.

Extensive Betting Markets

Cricket, football, tennis, Live Casino, lottery — all categories under one account.

7 FAQ Categories
3 minutes Average response time
98% Issue resolution rate
24/7 Bangla Support Active

If you don't receive a response, reach out to us directly

The 7ezza support team is always here for you

Live Chat

Use the chat button at the bottom-right corner of the site. Talk to us in Bangla, 24/7. Average response time: 3 minutes.

Email Support

Support@7ezza.com — Send detailed issues and screenshots. Responses within 6 to 24 hours.

Account Self-Service

Log in and go to Profile Settings to set your deposit limits, security preferences, and break reminders yourself.

What to do for a quick resolution

When contacting Live Chat, start by providing your registered mobile number and a brief description of the issue. If you have a screenshot, send it along — it speeds up both identifying and resolving the problem.

Not a member yet?

Join 7ezza — Claim Your 100% Welcome Bonus

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