Data Security · Privacy

7ezza Privacy Policy — Keeping Your Data Safe Is Our Responsibility

When you open an account, place a bet, or make a payment on 7ezza, you share certain information. This page clearly explains how that information is stored, how it is used, and what rights you have.

SSL Encryption Active
Zero Sold to Third Parties
January Last Updated 2026
In Bengali Full Details

Privacy Policy Highlights — At a Glance

Here's a quick overview of the key points before you read the full details

Data Protection

Your name, mobile number, and transaction details are all secured with SSL encryption. This information is never sold or transferred to any third party.

Limits on Data Collection

Only the information strictly necessary to provide our services is collected. We do not ask for unnecessary data, and we never use your information beyond what is needed to serve you.

Your Controls

You have the right to view, correct, or request deletion of your personal data. Opting out of marketing messages is equally straightforward.

Cookie Usage

Cookies are used to improve site functionality and enhance your experience. You will always be informed transparently about which cookies are in use.

Payment Data Security

BKash and Nagad transaction details go directly to their respective payment gateways. 7ezza does not store card numbers or full account details.

Protection of Minors

Data is never collected or stored from individuals under the age of 18. Age verification procedures are strictly enforced.

Last updated: January 2026  ·  Approved by 7ezza

Important: By using any 7ezza service, you confirm that you have read and agreed to this Privacy Policy. If anything is unclear, contact our support team — assistance is available in Bangla.

1Introduction & Scope

7ezza is an online gaming and betting platform serving users in Bangladesh. When you use the 7ezza website or app, some information is naturally shared with us. We believe you have the right to know — what that information is, why it is collected, and how it is stored.

This Privacy Policy applies to all services provided through 7ezza's website, mobile app, and any other platform. It is written in Bangla so that every member — whether in a city or a village — can fully understand the service they are using.

Summary
7ezza uses your data solely to provide its services. It is never sold or shared unnecessarily. You have full control over your own information.

2What Information We Collect

7ezza collects two types of data — what you provide directly, and what is generated automatically as you use the platform.

Information You Provide Directly

Data Type When Collected Why It's Needed
Name & Mobile Number At Registration Account Creation & Verification
Date of Birth At Registration 18+ Age Verification
National ID Card During KYC Verification Identity Verification & Fraud Prevention
BKash / Nagad Number During Transactions Deposit & Withdrawal Process
Email (Optional) On Profile Update Important Notifications

Automatically Generated Data

  • Device type, operating system, and browser version.
  • IP address and approximate location (at the district level).
  • Time spent on the platform, pages visited, and click patterns.
  • Betting history, transaction logs, and gaming activity.
  • Data collected through cookies and similar tracking technologies.

7ezza never stores your password, full bKash PIN, or complete bank account details. This type of information is sent directly to the relevant payment gateway in encrypted form.

3How Your Data Is Used

7ezza uses your information solely for defined purposes, each of which is clearly outlined below.

Service Delivery & Operations
Your information is used to manage your account, process bets, complete payments, and distribute winnings.
Identity Verification & Security
Your information is used for age verification, KYC processing, and prevention of fraud and money laundering.
Customer Support
Your information is used to resolve issues and provide accurate assistance by reviewing your previous transaction or betting history.
Notifications & Updates
To send pre-match reminders, prize win notifications, and important account updates.
Service Improvement
Anonymous data is used for analytics — to identify which sections of the platform are used most and where issues arise.
Personalised Offers
To analyze your preferred games and betting habits so we can send you relevant bonuses and offers. You can turn this feature off at any time.

What we do not do: Your data is never sold, never shared with advertising companies, and never used for any purpose unrelated to 7ezza.

4Who We Share Your Information With

7ezza never sells your data. However, limited information is shared with certain trusted parties as necessary to deliver our services.

Payment Processors

To process transactions via bKash and Nagad, the relevant details (mobile number, transaction amount) are sent to their secure systems and handled in accordance with their own privacy policies.

Technology & Server Services

7ezza uses cloud servers and technology service providers to operate its platform. These providers work under strict data protection agreements and are not permitted to use your data for their own purposes.

Legal Obligations

7ezza may be required to disclose certain information in response to a court order, a lawful request from a government authority, or a legal investigation. Where possible, you will be notified in advance.

Business Changes

If 7ezza merges with or is acquired by another company in the future, your data may be transferred to the new entity — however, this Privacy Policy will remain in effect and you will be notified in advance.

5How Long Your Data Is Retained

7ezza does not retain your data longer than necessary. Retention periods vary depending on the type of information.

Account Information
For as long as your account remains active. After account closure, data is retained for up to 5 years for legal and regulatory compliance.
Transaction Records
Financial transaction records are retained for up to 7 years, as required by law and for dispute resolution purposes.
Gaming & Betting History
Active accounts retain a full history. Data is deleted 3 years after an account is closed.
KYC Documents
Identity verification documents are kept in secure storage for up to 5 years after account closure.
Support Conversations
Customer support chats and emails are stored for up to 2 years.

6Cookie Policy

The 7ezza website and app use cookies and similar technologies. Cookies are small text files stored in your browser.

Cookie Type Purpose Requirements
Essential Maintaining login sessions and security verification Mandatory
Functionality Remembering language preference and display settings Optional
Analytics Which pages on the site receive the most traffic and where issues occur Optional
Marketing Showing Relevant Offers Optional

Cookies other than essential ones can be disabled from your browser settings. However, turning off certain cookies may affect some site features — such as keeping you logged in or remembering your preferred language.

How to Disable Cookies

Chrome: Settings → Privacy and Security → Cookies. Firefox: Options → Privacy & Security → Cookies. On mobile, the same changes can be made from your browser's settings.

7Your Data Rights

Every 7ezza member has important rights over their own data. To exercise any of these rights, please contact us at support@7ezza.com.

Right to Access

You can request to see what information 7ezza holds about you. It will be provided within 30 days of your request.

Right to Rectification

If any of your information is incorrect, you may request a correction. Some details can also be updated directly from your profile.

Deletion Request

You may request to close your account and have your data deleted. However, certain information must be retained for a specified period due to legal obligations.

Right to Opt Out of Marketing

If you no longer wish to receive promotional messages or offers, you can opt out at any time — the change takes effect immediately.

Data Portability

You can request your data in a standard format (CSV or PDF). Transaction and betting history can be downloaded.

Right to Restrict Processing

You can request that your data not be used for certain purposes — such as analytics or personalised offers.

When you submit a rights request, 7ezza will respond within 30 days. For complex cases, this may extend up to 90 days — but you will be informed ahead of time if that is the case.

8Data Security Measures

7ezza uses multiple layers of security to protect your data. Each layer operates independently — if one is ever compromised, the others continue to keep you protected.

TLS/SSL Encryption
All data transmitted between your browser or app and 7ezza's servers is protected by TLS 1.3 encryption — completely unreadable to outside parties.
Encrypted Storage
Sensitive data stored on our servers — such as identity documents and contact information — is kept in encrypted form and cannot be read directly from the database.
Two-Factor Authentication (2FA)
An OTP is sent to your mobile each time you log in to your account. Even if your password is compromised, no one can access your account without this code.
24/7 Security Monitoring
Unusual logins, suspicious transactions, and irregular activity are automatically detected and acted upon immediately.
Restricted Access
Within 7ezza, only staff who require access to specific data are permitted to view it. All access is logged.

In the Event of a Data Breach: In the event of a security breach that puts your data at risk, 7ezza will notify affected members by SMS or email within 72 hours of the incident and provide guidance on what steps to take.

9Protection of Minors

7ezza strictly enforces an 18+ policy. No personal data is or should be collected or stored from anyone under the age of 18.

Date of birth is verified at registration. Age is further confirmed through identity documents during the KYC process. If a member registers with a false age and the actual age is later discovered, the account will be immediately closed and all collected data will be deleted.

If a parent or guardian suspects their child is using 7ezza, please contact us at support@7ezza.com — action will be taken within 24 hours.

10Privacy Policy Updates

7ezza may update this Privacy Policy when necessary. For significant changes, members will be notified via SMS or in-app notification before the changes take effect.

Continued use of our services after any changes take effect will be considered acceptance of the updated policy. If you do not agree to the changes, you may request to close your account. The latest version will always be available on this page.

Minor updates (spelling corrections, language refinements) will be reflected in the revised date at the top of the page once applied. Significant changes will be communicated via a separate notification.

11Contact Us

If you have any questions about our Privacy Policy, wish to make a request regarding your data, or have any concerns, please don't hesitate to reach out.

Email

Privacy@7ezza.com
On Privacy Matters

Live Chat Support

Available in Bangla 24/7
Bottom-right corner of the site

Requests to delete data or for data portability may require identity verification. This is for your own security — to ensure no one else can delete your information.

Privacy FAQ

Questions Our Users Often Ask

When 7ezza hosts tournaments or leaderboard competitions, participants are displayed in the rankings using a display name or username. Your real name, mobile number, or personal details are never shown publicly. What others see is the username or display name you set during registration or in your profile. In most cases, no separate sign-up is needed to join a competition — entry is either automatic or granted through specific bets. Points are calculated based on bet amount or winnings, and the top scorers within the set timeframe receive prizes. Full rules are available on each tournament's promotion page.

There are a few common reasons your account may get locked — entering the wrong password multiple times, detection of unusual login patterns (such as simultaneous login attempts from two different countries), or a pending KYC verification. The first thing to do is contact 7ezza's live chat support and provide your registered mobile number. The support team will verify your identity and inform you of your account's current status. If the lock is security-related, it can be resolved by verifying via OTP or a valid ID. If it's due to a technical issue, it is typically resolved within 30 minutes. Do not repeatedly attempt to log in without contacting support — doing so may extend the lock period.

Privacy Assured, Trust Unbroken

Your data is safe — join 7ezza today

SSL protection, transparent policies, and 24/7 support in Bengali. 18+ only.

⚠️ For players aged 18 and above only. Please gamble responsibly.

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